Customer Service Administrator

Location: Office-Based in Spalding
Hours: Monday to Friday, 8:00 am - 4:00 pm
Salary: Up to £30,000 per annum, Depending on Experience
 
About our client:
We are working with a thriving, family-run business with a rich history and a strong reputation. They are now entering an exciting new period of growth and expansion, we are looking for a dedicated and talented Customer Service Administrator to join their close-knit team. This is a fantastic opportunity to become a pivotal part of our clients success story, in a role where your contribution will be truly valued and recognised.
 
The role of customer service administrator:
As our clients customer service administrator, you will be the central hub of the daily operations, ensuring the office runs smoothly and efficiently. You will be the friendly first point of contact for clients and visitors, and your excellent organisational skills will support various departments across the business.
 
Key responsibilities of the customer service administrator:

• Acting as the first point of contact, handling phone calls and emails in a professional and courteous manner.
• Managing office supplies, stationery, and equipment.
• Providing comprehensive administrative support to the management team.
• Maintaining and organising both electronic and paper filing systems.
• Assisting with scheduling, diary management, and coordinating meetings.
• Handling incoming and outgoing post and deliveries.
• Processing invoices.
• Providing excellent customer service, addressing client enquiries promptly and effectively.

What We're Looking For:
We are looking for someone who is highly organised, friendly, and has great communication and customer service skills.

• Proven experience in an administrative or office support role.
• A proactive and "can-do" attitude with excellent problem-solving skills.
• Outstanding communication and customer service skills, both written and verbal.
• Must be IT literate and proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with invoice processing is highly desirable.
• A reliable and punctual team player who is also capable of working independently.
• A positive and professional demeanour, happy to be the friendly face of our business.

What We Offer:

• A stable, permanent role with sociable Monday-Friday hours.
• A competitive salary of up to £30,000, dependent on your experience.
• The chance to be an integral part of a friendly, family-run business.
• A supportive and collaborative office environment.
• Excellent opportunity for professional development as the company grows.

 
Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.  Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.    
 
Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK