Service & Support Coordinator

We have an exciting new temp to perm opportunity with our Peterborough-based engineering client who are looking for a strong administrator to join their growing business as Service & Support Coordinator.

Reporting to the Head of Service & Support and working closely with their HR team you will be liaising with customers, suppliers, and engineers to ensure that customer requirements are met.

Your key responsibilities as Service & Support Coordinator include:

  • Assist Head of Service & Support in creating proposals, Purchase Order Number requests, raising invoices, organising deliveries for service and parts, purchasing parts/spares, sending staged contract payment reminders.
  • General administration support to the HR Business Partner, and other departments when required.
  • Handle general customer queries.
  • Assist with service contract and contractor contract renewals.
  • Monitor and edit engineer time bookings on a weekly basis for KPIs, retrieve KPI details and information for targets.
  • Completion of pre-qualification questionnaires and updating of internal Health and Safety documentation.
  • Attend meetings and minute as required.
  • Organise and assist engineer’s toolbox talks, PPE, travel arrangements.
  • Reception duties – meet and greet visitors.

Requirements for the role:

  • Proven experience as a Coordinator or administrator in a similar role.
  • Excellent customer service skills and an understanding of administrative procedures.
  • Good communication skills, both written and verbal.
  • Ability to work well under pressure and manage conflicting priorities.
  • Strong attention to detail and ability to work with accuracy.
  • Strong interpersonal, problem-solving, and analytical skills.
  • Self-motivated, organised, and able to work independently as well as part of a team.
  • High level of attention to detail and accuracy.
  • Excellent computer skills, particularly in Microsoft Office suite including Excel.

Full or almost full time hours, 8/8.30am – 4/4.30pm (flexible around core hours) and based in their office.

If you have strong administration skills and can demonstrate the above experience, we would like to hear from you.


Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.  Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.    





Job Type

Full Time


administration, engineering

Job Reference


CV Quicksend

Please fill out the form below to submit your CV


Alex Smith

Recruitment Specialist

I’ve worked in recruitment for the same agency for over 12 years, covering finance, office support, construction, and engineering. Temp and perm. Previously, my line of work was within banking and estate agency.
Favourite food: “Curry (Hot)”
Favourite film: “Heat”

Outside of work

“Gym 5 days a week. Home life consists mostly of entertaining a 3 year old! (for clarification – my son)”

Alex on ACR

“Very refreshing to work for a recruitment agency that genuinely care for their candidates and clients”

T: 01733 235298

Sarah-Jane Bond

Recruitment Specialist

I have spent the majority of my career working in Operational and Project Management roles. I first worked with ACR about 25 years ago as a candidate. ACR secured me a role at RNIB, where I stayed for 15 years, finishing as Head of Operations. Recruitment has always been a big part of the roles I have undertaken and is something that I really enjoy. When you match a fantastic candidate with the right client there is no better feeling!
Favourite food: “Has to be any dish from the Mediterranean”
Favourite film: “There are many, love a chick flick, especially ‘The Holiday at Christmas”

Outside of work

“I love socialising with friends, can always squeeze a bit of retail therapy in around volunteering at Deeping Rangers FC, running their hospitality on match days.”

Sarah-Jane on ACR

“I couldn’t have been more delighted when Nel asked me to join the company and have felt at home since day one. They really do care about providing the best service for their clients and candidates, building genuine relationships with both. The team culture is second to none, everyone supporting and looking out for each other. It is a pleasure to come to work every day.”

T: 01733 235298

Emily Roach

Recruitment Specialist

Emily was a Primary School Teacher for 10 years, before moving into the EdTech space, as a Relationship Specialist for MATs. She joined ACR in July 2023 and particularly thrives when recruiting for Account Management, Customer Service and Sales roles.
Favourite food:
“Spag bol or pizza”
Favourite film:
“The Notebook – or any romantic chick flick really!”
Outside of work
“I have a 1-year-old, so love fun family weekends with my fiancé and son more than anything. Time socialising with friends and family is where I’m happiest.”
Emily on ACR
“The unique culture, values, and style at ACR is polar opposite to other recruitment agencies and what I believed recruitment was. Having previously been a Relationship Specialist, I feel I’m doing the same thing! No hard sell, we truly care about our candidates and clients, and the team culture is 2nd to none!”
T: 01733 235298

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