Training Administrator

Job Title: Training Administrator
Location: South Peterborough
Contract: Part-time 20 - 25 hours per week
Contract Term: Temporary with initial 6 month contract

Are you a highly organised and detail-oriented professional with a passion for delivering exceptional service? We are seeking a Training Administrator to join our valued client! This role offers an exciting opportunity to support both internal and external customers while ensuring smooth training operations.

Key Responsibilities:

• Welcome learners and ensure they feel supported while attending the training centre.
• Respond promptly to customer queries via phone, email, or face-to-face interactions.
• Coordinate and process customer bookings, distributing relevant paperwork and joining instructions.
• Organise and manage logistics, including booking training rooms, accommodation, flights, and other travel arrangements.
• Prepare training materials and handouts, and maintain accurate records of training results.
• Process internal verification and manage certification distribution to customers.
• Keep databases updated and input data into spreadsheets with precision.
• Assist the wider team with various administrative tasks as required.

What We’re Looking For:

• Qualifications:
  5 GCSEs (A – C or equivalent) essential. Administration or customer service qualifications and IT training are desirable.
• Skills & Competencies:
  
  • Confident communicator with excellent customer service skills.
  • Organised, detail-oriented, and process-driven.
  • Flexible and punctual, with the ability to manage multiple tasks efficiently.
  • Proficient in Microsoft Office and other IT systems.

Why Join our client?

• Be a part of a supportive and professional team.
• Enjoy a varied role where no two days are the same.
• Opportunity to develop your skills

Ready to make an impact? Apply now!